Privacy Policy

What this policy covers

This policy explains how HomeLot handles personal information collected through this website, including information you provide when you make a house and land enquiry.

It should be reviewed and updated by the site owner before the site is connected to a live domain, and it does not replace legal advice.

Information we collect

We collect the information you choose to give us through the enquiry form. We do not ask for identity documents, financial account details or sensitive information, and you should not send those to us.

• Your name, mobile number and email address.
• Your preferred locations, approximate budget range, buyer type, bedroom preference and any requirements you describe.
• Your indicated timeframe and the stage you are at with finance.
• The page on this website you started your enquiry from, and the referring page where your browser provides it.
• The date and time of your enquiry, and the consent options you selected.

How we use your information

• To review your enquiry and respond to it.
• To help you look into house and land opportunities that may be relevant to what you described.
• To share your enquiry details with a relevant provider or consultant where that is necessary to respond to your enquiry, as described in the consent you give when submitting.
• To send you optional updates, only where you have separately opted in.
• To maintain internal records of enquiries and improve the information published on this site.

Who we may share it with

To respond to a house and land enquiry we may need to pass your details to a builder, developer, consultant or other provider relevant to what you have asked about. We do this on the basis of the consent you give when you submit the enquiry.

HomeLot may receive a referral or marketing fee from a provider when an enquiry is introduced.

We also use service providers to host this website and store enquiry records. We do not sell your personal information.

Marketing and how to opt out

Marketing consent is optional and is never pre-selected. If you opt in and later change your mind, you can withdraw consent at any time by emailing us or by using the unsubscribe option in any message we send.

Withdrawing marketing consent does not stop us responding to an enquiry you have already made.

Access, correction and complaints

You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing [email protected]. We will respond within a reasonable period.

If you are not satisfied with how we have handled your personal information, you can contact us first and, if the matter remains unresolved, refer it to the Office of the Australian Information Commissioner.

Cookies and analytics

This website may use cookies and analytics tools to understand how pages are used and to measure whether enquiries are being completed successfully. Where analytics or advertising measurement tools are enabled by the site owner, they will be described here.

You can control cookies through your browser settings, though some site functions may not work as intended if you block them.

Security and retention

Enquiry records are stored using access-controlled systems and are kept only while they remain relevant to responding to your enquiry and to our record-keeping obligations. No method of transmission or storage is completely secure, so please do not send sensitive information through this website.